Need to check color, adhesive, or thickness before buying?

• Samples are available on many SKUs.
• Email in**@***********ot.com or call 754 667 2329 with the item number, quantity, and ship-to address.
• Our team will confirm availability, cost (if any), and delivery timing.

• Email: in**@***********ot.com
• Phone / WhatsApp: +1 75********29 (Mon–Fri, 9 a.m. – 5 p.m. EST)
  Expect a response within 24 business hours for order status, technical questions, bulk quotes, or billing issues.

• 4.1 Wrong item received
  1. Notify us within 7 calendar days of delivery.
  2. Send clear photos of the product and outer packaging to in**@***********ot.com
  3. We will issue a pre-paid return label.
  4. Once the item arrives and is verified, choose either:
     • Free replacement, or
     • Full refund to the original payment method.

  4.2 Item damaged in transit

  1. Report the damage within 5 business days of receipt.
  2. Include photos of the damaged box and contents.
  3. A pre-paid return label will be provided.
  4. After inspection, we will refund in full or ship a replacement—your choice.

  4.3 Change-of-mind returns

  • Request must be made within 3 business days of delivery.
  • Return shipping costs are the customer’s responsibility.
  • Items must be unused, in original packaging, and in resalable condition.
  • Refund is processed after goods pass inspection at our warehouse.

  Important: Returns requested after the stated periods cannot be accepted.

• For critical projects, ALL TAPES DEPOT can supply lot-specific samples or certificates of analysis. Contact us for details on quantities, documentation, and freight charges.

• Tiered discounts start at full-case, pallet, or container quantities.

• Email your SKU list and target volumes to in**@***********ot.com for a personalized quotation (FOB Miami or direct-to-door options).